New Hope Ranch - Our Team

Our Team

An Experienced Team of Compassionate Leaders

Anthony T. Triola
Executive Director

Anthony joined the New Hope Ranch team as the director of operations in September 2020 and has since become the executive director. A retired U.S. Army Chief Warrant Officer Four (CW4), Anthony spent 25 years in active duty, with a total of 33 months in combat. His military awards include the Legion of Merit, two Bronze Stars, the Defense Meritorious Service Medal and the Meritorious Service Medal. Anthony holds a Bachelor of Science degree in political science from Texas A&M University, Central Texas, and is also a graduate of the U.S. Army Warrant Officer Senior Staff Course. Anthony contributes his spare time as a lecturer of Russian/Soviet history at Senior University in Georgetown, and his hobbies include reading and woodworking. He is a member of NAADAC, the Association for Addiction Professionals, and his desire has always been to serve those in need, which ultimately drew him to join the Discovery Behavioral Health team.

Lara Offenburger, PA-C
Lead Medical Provider

Lara has been with New Hope Ranch since January 2019 serving as both the director of the nursing department and lead medical provider, coordinating care with other medical providers and the medical director. After graduating from the University of Texas Medical Branch in 2001, Lara has focused her career on providing exceptional care to medically underserved populations. With her background in internal medicine, she obtained additional training in psychiatry, HIV specialty care, and substance abuse treatment to bring a unique and holistic approach to care for each individual patient. When not at work, Lara enjoys filling her day with volunteer work and international travel focusing on learning from diverse and varied cultures.

Jaime A. Rodriguez, Jr., BSN, RN
Director of Nursing

Jaime started working at New Hope Ranch in December 2020 as the director of nursing. Early in his career, he worked in the emergency department (ED) and has shared a passion for growth in education and his patients. Jaime has had numerous roles in the ED and intensive care unit (ICU), serving in all spectrums of age groups. He worked with adults and the pediatrics population, giving him the experience and skill set to provide top-notch care, sharing his knowledge and experience with his clinical team. Jaime is currently pursuing his doctorate in nursing practice (DNP) from Baylor University and, congruently, pursuing a master’s degree in sustainability (MS) from Harvard University. He earned his nursing degree from South Texas College and received his Bachelor of Science in Nursing (BSN) from Texas Tech University. In 2018, he was awarded the DAISY Award by the DAISY Foundation for Extraordinary Nurses. His nursing career has been driven by providing high-quality care, reliable systems of care, and the development of the next generation of nurses and health care professionals. He is leading what will be an ever-changing sustainable future in substance abuse and mental health medicine. When not at work, Jaime enjoys playing with his Corgi, Elton, going on hikes in the Austin, Texas, area, and vacationing out of the county with a lifetime goal of one day hiking Mt. Everest.

Selena Tyler, LPC-S
Clinical Director

Selena has been working at New Hope Ranch since 2018 as a therapist and then as the clinical director. She entered this field after graduating from St. Edwards with her master’s degree in counseling. Selena has worked with adults struggling with substance abuse and other disorders since 2015. The love of helping others find a new way of life has kept her engaged and passionate about her work ever since. She has a great talent and is motivated to support the psychological changes necessary for staying sober and leading a life of purpose.  When Selena is not working, she is helping raise a beautiful daughter and dotes on her fur babies. She spends her time riding her bike, playing with the animals, and helping her daughter rehearse for acting roles and focus on her schoolwork.

Pam Tumlinson, LCDC
Clinical Therapist

As an individual in long-term recovery, Pam has gone from struggling with substance abuse herself to creating a new life with a main goal of helping others. “I believe there is value in the connection that ties an individual in recovery with the individual struggling to recover.” Pam’s strengths are her compassion, experience, and being able to help an individual see their worth and provide guidance in finding a new way of life. Pam works as a licensed chemical dependency counselor and will complete her master’s program with the University of North Texas in the Spring of 2021.

Starr Suprak, LMFT-Associate
Clinical Therapist

Starr has been a clinical therapist for New Hope Ranch since July 2019.  She graduated from Penn State University in May 2003 with a B.S. in human development and family studies, specializing in child, youth and families. Starr obtained her M.S. in marriage and family therapy counseling from Capella University in December 2017. Since 2004, she has worked with a variety of age groups in several milieus. Starr has worked in juvenile justice-based dual diagnosis facilities, community mental health clinics across the lifespan, military installations, foster care organizations, public education system with students with special needs (as a staff member and as a contract service provider), psychiatric hospitals, and in private practice. While completing her bachelor’s degree, she regularly volunteered in community-based child and adolescent programs. Her childhood experiences as a military dependent inspired her desire to become a marriage and family therapist. As a clinical therapist at New Hope Ranch, she facilitates therapeutic and psycho-educational group sessions, individual therapy and couples/family therapy. Starr utilizes several therapeutic approaches such as cognitive behavioral therapy (CBT), dialectical behavior therapy (DBT), acceptance and commitment therapy (ACT) and mindfulness. Additionally, as a family therapist, she specializes in systemic therapy, attachment-based therapy and emotionally focused therapy to improve relationships, as means to implement a smoother transition back into families and other relationships after treatment. Starr aspires to be a certified EFT therapist and certified EMDR therapist.

Nicholas Glines
Executive Director of Operations

Nicholas has been working with New Hope Ranch since September 2020. Before Nicholas sought out a career within healthcare, he attended the University of West Florida where he attained his bachelor’s degree in communication in May 2018 and a master’s degree in strategic communication and leadership in May 2020. His interest for this field started when he took an internship at another treatment center in California before he started his master’s degree. It was at this internship where he discovered his passion for helping others through evidence-based treatment. When Nicholas is not at New Hope Ranch, you can find him camping, hiking, playing video games or hanging out with his family.

Ryan Nelson
Referral Relations Manager and Alumni Coordinator

Ryan has been working with New Hope Ranch since July, 2019 and has been working in the recovery field since 2016. Here at New Hope Ryan works with clients to ensure that all their aftercare needs are taken care, from peer recovery coaching to PHP programs for additional care. Along with aftercare needs, Ryan also works with the Alumni to keep them connected to the New Hope Ranch family via in-house zoom meetings, alumni events and engages with them via New Hope Ranches Alumni app. Ryan started his recovery journey in 2015, 3 days after his 22nd birthday. Since that time, he has had a passion for helping others gain a new perspective on life. Recovery is a lifelong journey that begins the moment someone decides they are worth something better than where they are currently at. After work you can find Ryan discovering a new trail to explore or spending time with his 2 cats and dog.

Vanessa Cantu
Referral Relations Manager and Alumni Coordinator

Vanessa Cantu has been working with New Hope Ranch since May 2018. Vanessa started with the company as a lead BHT and became the BHT supervisor within a year. She is now the referral relations manager and alumni coordinator. Vanessa is originally from Germany, where she went to college to become an occupational therapist and discovered her love for this field. Vanessa graduated from Austin Community College in 2020 with a degree in addiction counseling and is currently waiting on her LCDC–CI. When Vanessa is not working, she spends her time with her kids. You can also find Vanessa on the basketball court, football field or in the gym watching her kids in competitive tumbling.

Jeffrey Philmon
Executive Chef

Jeffrey has been working at New Hope Ranch since 2018. He is an accomplished chef whose background includes fine dining and bistro. In addition to producing phenomenal meals for patients and staff, he also oversees menu development, food safety and managing a commercial food production budget. In addition to his managerial duties, Jeffrey teaches a Culinary Adventures class where patients can join him in the kitchen, learning about all aspects of planning and preparing healthy, delicious meals for themselves and their families. Before joining the team at NHR, Jeffrey was Chef de Cuisine at Flat Creek Vineyards in Marble Falls.  He has a BAAS from Lamar University with a minor in nutrition. He currently is pursuing his master’s degree, which is currently over 90% completed, with his MBA in healthcare administration. He is a member of the American Culinary Federation and a lifetime member of the Kappa Omicron Nu honor society for nutrition. Jeffrey enjoys hiking in and around the Hill Country. He has hiked Santa Fe Baldie Peak in New Mexico and is determined to conquer Kilimanjaro. He recently joined a Jeet Kune Do martial arts studio and is considering acquiring his falconers license as part of his new year’s resolutions.

Manuel Sanchez
Maintenance Supervisor

Manuel has been in the Discovery Behavioral Health family since 2018 in the substance use division and is currently working at New Hope Ranch as the maintenance supervisor. He started in trades work as a helper and then moved to maintenance assistant in a long-term care facility where he was introduced to a caring and purposeful environment, taking care of the elderly. While working, he began studies in a trade school as a certified A/C technician, graduated and was promoted to supervisor.  Manuel enjoys spending time with his family camping, bike riding and going to the lake.

Audrey Glenn
Director of Admissions

Audrey has been working with New Hope Ranch since August 2020. Currently, she is a director of admissions supporting the intake team by providing facility information and assisting with patient enrollment. With her bachelor’s degree in communications, she started as a business development marketer at a psychiatric hospital in Las Vegas, Nevada, where she worked for five years. She entered this field with a desire to work in a fast-paced environment and build beneficial relationships within the healthcare community. She found her strength was learning about a range of facilities and connecting those facilities with patients in need. When Audrey is not at work, she loves spending time with her family, watching Christmas movies all year-round and playing with her two rescue dogs.

Susan St Clair
Admissions Supervisor

Susan holds a Bachelor of Science degree in criminal justice and sociology from Texas State University.  She is passionate about using her education and personal journey to help individuals find and pursue recovery. Susan plans to expand her knowledge in behavioral healthcare and become a licensed drug and alcohol counselor.  In her free time and over the weekends, you can find her spoiling her Peek-a-poo, Wicket, and working around the house.

Debbie Gray
Admissions Coordinator

Debbie has been working at New Hope Ranch since 2018, beginning in the outreach department and transitioning to admissions. Currently, she is an admissions coordinator. She entered this field after working various positions, including management for corporations such as Verizon and JP Morgan Chase. Her career changed when her adult child developed substance use disorder. She realized her gift was to provide guidance to individuals struggling with mental health and addiction, as well as their families. She exhibits sincere compassion working with families, helping them feel safe and confident during the process of entering treatment. When Debbie is not at work, she cherishes her time with family, enjoys learning (she plans to finish her BBA) and is a travel enthusiast.

Lori A. Fletcher
Admissions Coordinator

Lori has been working at New Hope Ranch as an admissions coordinator since December 2020. Lori studied art and art history at St. Edward’s University. She has been involved in the recovery community since 1979 and has been a part of the Austin Recovery Alumni community since 2005. She previously owned a sober living home from 2014 to 2018. She previously worked at Austin Recovery from 2018 to 2020.  She started out as residential care staff member and then became an admissions specialist. She is passionate about recovery and helping people start their journey. When not at work, Lori spends time with her fiancé, cats and dog, and paints every chance she gets.

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